Keeping up with News and Alerts from the Hostway Team
*NEW* Receive News and Alerts directly to your desktop!
We now have a new Elertz™ notification tool that we'd encourage all
Hostway customers to install. Completely avoiding email, the Hostway
Elertz toolbar quite magically delivers real-time service alerts and
other notices to your browser, putting you in the driving seat in
terms of knowledge about what's going on on the Hostway network, and
allowing us to keep you up-to-date. Just visit the News section of
your SiteControl to download, and give it a whirl today or go
here for more information!
Hostway are committed to providing the most reliable and easy-to-use
hosting tools and services to our customers. Our Systems & Support
teams work very hard every day to ensure we provide the best
possible service we can.
Occasionally, when they are experiencing
periods of high demand through phone and email, it may take a little
longer for us to respond, and so we recommend that customers
regularly check the Home page of SiteControl (your customer account
control Panel), where all announcements relating to service
interruption are posted.
You will need your Hostway CustomerID and password in order to log
into SiteControl. If you are unable to log in or have not found a
notice in SiteControl related to your issue, please contact
our Support Department
directly via email or by creating a Support Ticket in
SiteControl.
Alternatively, please call +44 (0)845 230
1880 if you wish to speak to one of our Support Agents.
By assisting us in this way, we are better able to support
you. Thank you for your understanding and rest assured we will work
to address any issues affecting your service.
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